What to do if Procreate crashes when selecting a brush.



All True Grit Texture Supply brushes are formatted to work exclusively with the Procreate 5 brush engine and will cause a crash when selected in Procreate 4 or earlier versions. 

To update to Procreate 5 take the following steps:



Step 1.
Check which version of Procreate you have installed:

  • Open Procreate.
  • Go to the Gallery and tap the Procreate logo to display the version number.
  • If you have version 4 or lower installed, proceed to step 2.
  • If you you have Procreate 5 installed and are experiencing a brush related crash, get in touch.



Step 1.
Backup your iPad:

  • Follow these instructions to backup via iCloud or your Mac or PC.



Step 2.
Update to the latest iPadOS

  • Open the Settings app.
  • Head to General > Software Update.
  • Your iPad will check for updates and you should get a notification telling you that iPadOS is ready to install. Tap Download and Install.
  • It may take a few minutes to download and install the update, and you won’t be able to use your iPad during the update process.



Step 3.
Update Procreate to version 5. 

  • Open your App Store app and tap on your profile picture in the top right to access your Account menu. 
  • In here, you’ll see a list of updates available
  • tap the Update button next to Procreate in order to update the app. 

 

 

 

 

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