I keep getting the error “Zip code does not match billing address”


Our payment gateway uses zip code verification to protect customers from credit card fraud. 

Occasionally our payment gateway gets a little overzealous and will block a payment even when the zip code is 100% correct as per the customers billing address. 

Most zip code errors are resolved by using PayPal to process your Debit or Credit Card instead of our in-cart payment gateway.



Take the following steps to complete your payment. 

Step 1:

Click the PayPal button on the checkout page.


Step 2:

Select "Pay with Debit or Credit Card" from the PayPal express popup.




Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request



Article is closed for comments.