My card was declined but the charge appears as “Pending” in my bank account.


When a payment fails a card security check some banks or card issuers may temporarily display the attempted payment as "pending" or "processing" in your online banking system.

Rest assured that this charge is temporary and will usually be reversed within 24hours.

We apologize should you experience this error. Nobody likes an unexplained or duplicate payment appearing in their account.

If you have not seen a reversal within two business days please contact us and we will be happy to investigate further.




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