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  1. True Grit Texture Supply
  2. Checkout, Payments & Refunds

Checkout, Payments & Refunds

Payment Help

  • I haven't received an email or download link after placing my order.
  • Where can I download a pdf invoice or receipt for my tax records?
  • I keep getting the error “Zip code does not match billing address”
  • My payment keeps getting declined.
  • My card was declined but the charge appears as “Pending” in my bank account.
  • I was charged twice on my bank statement.
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Refunds & Guarantee

  • What’s your refund policy?
  • How long does a refund take?

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