What’s your refund policy?


 

Most individual products are covered by our Dig It Or It's Free Guarantee if a refund is requested within 7 days of purchase. 

 


 

The fine print!

  • Refunds can be requested up to 7 days from date of purchase.
  • Discounted value bundles not included.
  • Valid only for products purchased individually or with up to two other products in any single transaction. Orders of more than 3 products are not eligible for full refund. 
  • Customers can receive a refund on a maximum of two products.
  • Due to the non-returnable nature of digital products, all other refunds are solely at the discretion of True Grit Texture Supply
  • We do monitor download logs and any order downloaded to multiple computers from more than one IP address will render our guarantee invalid.
  • Once approved, please allow up to 7 days for processing of your refund.
  • Refunds will be made via the same method as the original purchase and are not transferrable.

 

 

 

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